We at Undertale Store know that our customers want their orders as soon as possible, and we do our best to get all orders processed and shipped out immediately.
All orders are shipped out within 5 – 20 business days from the time of the order being processed. If any unforeseen delays come up, a Customer Service representative will reach out to you and explain the issue, along with an updated Estimated Time of Delivery.
If you have a question about the status of your order, please feel free to Contact Us.
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
Our Plush Stock is shipped from our warehouse in the US & China.
You can expect to receive your order in 5-20 business days. Most of the time you will receive your items within a 7-day-period.
Our clothing is printed and shipped from our warehouse in the US. We ship once a day so you can expect to receive it in 5-7 business days.